1. Information We Collect
When you use SourciaVera's website or submit an inquiry, we may collect the following types of information:
- Contact information — your name, email address, WhatsApp number, and country of residence, as provided in our contact form.
- Inquiry details — product descriptions, supplier links (e.g., Alibaba URLs), budget ranges, and any other information you voluntarily share in your message.
- Usage data — anonymized data about how you interact with our website, collected via Google Analytics (page views, session duration, device type). This data does not personally identify you.
- Communication records — emails, WhatsApp messages, and other correspondence you initiate with us. When you start a chat from a WhatsApp button on our site, the message is pre-filled with the title of the page you were reading; you can edit it before sending.
2. How We Use Your Information
We use the information we collect solely to provide and improve our services:
- To respond to your inquiry and deliver the factory verification or sourcing service you requested.
- To send you reports, findings, and updates related to your active engagement with us.
- To follow up on open inquiries and answer any questions you may have.
- To improve our website and understand which services are most relevant to our clients.
- To comply with applicable legal obligations.
We will never use your information for unsolicited marketing or sell it to third parties for advertising purposes.
3. Third-Party Sharing
We do not sell, rent, or trade your personal information. We may share limited information with trusted third parties only in the following circumstances:
- Formspree — our contact form is processed by Formspree (formspree.io), which receives form submissions on our behalf. Their privacy policy governs how they handle this data.
- Google Analytics — we use Google Analytics to collect anonymized website usage statistics. Google may process this data in accordance with their own privacy policy.
- Service delivery — when necessary to perform your requested service (e.g., coordinating with freight agents to obtain shipping quotes), we may share relevant product details. We never share your personal contact information with factories or suppliers.
- Legal requirements — if required by law, court order, or governmental authority.
4. Data Retention
We retain your information for as long as necessary to deliver our services and comply with legal obligations. Inquiry records are typically kept for up to 2 years. You may request deletion of your data at any time by contacting us.
5. Your Rights
You have the right to:
- Access the personal information we hold about you.
- Request correction of inaccurate data.
- Request deletion of your personal data.
- Withdraw consent to marketing communications at any time.
6. Cookies and Analytics Consent
Our website uses cookies for analytics (Google Analytics), to remember your language preference (EN/ES) and to remember your cookie choice. We do not use cookies for advertising or tracking across third-party sites, and the advertising-related consent signals sent to Google are always set to denied.
How analytics consent works depends on where you are:
- European Economic Area, United Kingdom, Switzerland and Brazil: analytics cookies stay off until you choose Accept All (or switch analytics on under Manage Preferences). Until then Google Analytics receives only limited signals without analytics cookies on your device, under Google's consent mode.
- All other regions: analytics is on by default and the cookie banner is still shown. You can choose Reject All at any time: collection stops immediately, the analytics cookies set by this site (_ga, _gid) are deleted, and we remember your choice for future visits.
Google determines your region from your approximate location (IP address) when the page loads. You can change your choice at any time with the "Cookie Settings" link in the footer of every page, which reopens the cookie preferences; deleting this site's cookies in your browser also brings the banner back. You can also block cookies in your browser settings, though this may affect certain site functionality.
7. Security
We take reasonable precautions to protect your information. Communications are transmitted over HTTPS. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
8. Contact Us
If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us:
- Email: info@sourciavera.com
- WhatsApp: +86 136 8805 7230
- Location: Guangzhou, Guangdong, China
We will respond to all privacy-related requests within 10 business days.